Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.S. We provide our customers single-source, cost-effective, best-in-class solutions.
Our team is comprised of talented professionals who excel at providing industry leading calibration, repair and asset management services to our customers. As an employee at Trescal, you will join a people-centric company with an incredible culture. We encourage new ideas and suggestions in order to continue to offer both customers and employees the services and benefits in a dynamic, global marketplace. We value teamwork, integrity, quality, innovation, and dynamic engagement. Does Trescal sound like the place for you? Then join our team!
We have a great opportunity for a Onsite Coordinator - Scheduler of Technical Services to join our team in the Charlotte, North Carolina location.
In this role you will:
*Apply comprehensive technical knowledge to provide logistics management of calibration services including resource tracking, scheduling and forecasting.
*Coordinate with the Lab Manager on which technicians to schedule for onsite based on their technical proficiency.
*Work directly with customers to determine their calibration & repair requirements and assist in establishing calibration programs for new customers, as needed.
*Evaluate each job and determine what parameters are involved, standards needed, when and where the work is to be performed coordinating with in-house management and the sales team.
*Provide suggestions for process improvement opportunities
*Prepare customer quotations and estimates and other related letters or memos.
* Respond to customer inquiries, complaints, and problems
* Maintain our Customer Database
*High School diploma, GED, or Military training & experience in electronics or dimensional.
*Previous experience in a similar customer service, coordinator or scheduler position ; preferably scheduling a service
*Strong communication skills including written, verbal and listening skills
*Proficient computer skills including but not limited to Microsoft Office Suite
*Excellent organizational and prioritization skills
And we would prefer:
*Ability to identify different types of test & measurement equipment such as: torque wrenches, calipers, 0-scopes, Signal Generators, pressure gauge
*Technical understanding of the calibration of Electrical, Physical, Dimensional, Torque, Pressure, etc.
*Previous work experience in Metrology or other technical service industry
We believe people are the most important part of every business, which is why we offer more benefits than a great health insurance plan. At Trescal, we have a strong track record of retaining our employees by providing challenging work experiences, learning and development opportunities, and a success oriented collaborative environment. In addition, we offer paid time off, a 401k plan, career development opportunities, referral bonuses, and a competitive benefit package.
Does this sound like you? If so, APPLY NOW!
A new window will open and direct you to apply at our corporate careers page at JOBS.TRESCAL.US.
We are an Equal Opportunity Employer.